FAQ

CANCELLATION POLICY

If you cancel 61 days or more prior to your arrival date, you will receive a full refund.  If you cancel 60 days or less prior to arrival, no refund will be given.  No refunds will be given for COVID related cancellations, including travel restrictions issued due to COVID. (Travel Insurance is recommended and available for purchase at the time you book your reservation through our website or by calling us at 727-363-3300)

How do I book a home?

You can either make a booking directly on this website by using the "check availability box" to the left. Or you can call our office at 727-363-3300 and a reservationist will be glad to help you.

Is booking online secure?

We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Can I bring my pet with me?

We offer several homes, some of which allow pets and some do not. You can look at our properties online by clicking on the "Vacation Rentals" tab above and look under the "pet friendly" category to see if the home you are looking at allows pets; you can also call our office at 727-363-3300 and a reservationist would love to help find a home that is just right for you and your pet. 

What are the benefits of a vacation home rental?

Our vacation homes are stocked in such a way that you always feel like you are coming "home" to your "vacation home" rather than returning to a small hotel room. Our homes have full kitchens stocked with tableware, glassware, utensils, pots and pans,a coffee maker and a blender. Every Vacation Home includes all linens and towels and a hair dryer and iron are provided for your stay.  Some units have beach towels, beach chairs and umbrellas as well.

Are early check-ins available? 

Check-in time is 4pm to ensure that housekeeping and our inspectors will have enough time to clean the entire property and address any maintenance concerns prior to your arrival.  If you would like to request an early check-in please contact us to see if we can accomodate your request.  

Are late check-outs available?

Check-out time is 10am to ensure that housekeeping will have enough time to clean the entire property prior to another guest arriving on the same day.  In some cases we can accomodate a late check-out if time allows, please contact us for approval and to avoid a late check-out fee. 

What is the minimum age to book with NextHome Beach Time Realty?

The minimum age to book and stay in one of our vacation homes is 25 years old. 

What can I expect prior to arrival for my vacation?

5 days prior to your arrival you will receive an email that will provide all of the details of your vacation rental with helpful information regarding parking, wifi, trash disposal and check-in and check-out procedures. 

What happens if I have a problem during our stay?

During office hours please contact our office, after hours please contact the oncall phone number provided in your check-in instructions.

Do properties allow smoking?

All properties managed by NextHome Beach Time Realty are non-smoking.  

Are Grocery delivery services available?

We partner with a company called Vacation Heros that offer grocery delivery services that can be placed in your vacation home prior to your arrival.  Please check your reservation confirmation and check-in information email or the "Local Deals" section on our website for more details. 

What happens if a hurricane is forecasted during our stay?

In the event that a mandatory evacuation is issued by local authorities we will refund for the nights during your stay that the order is in place.  We highly recommend purchasing travel insurance to avoid any complications. 

Do you have beach gear, baby rentals or water sport rentals available?

We offer discounts for these type of services to our guests through our Local Deals website.  This information is provided to you at the time of booking on your reservation confirmation and check-in emails.  You can also find this information on our website under the "Local Deals" section.  

 

Do you offer any recommendations for things to do in the area such as shopping, restaurants, bars, attractions and excursions?

We offer many recommendations on our website under the "Things to do" section.  We also partner with many local businesses and attractions that offer exclusive discounts to our guests.  More information can be found under our "Local Deals" section of our website or on your reservation confirmation and check-in emails. Contact our office if you would like any other information.  

Are events allowed at any of the properties?

Events and parties are strictly prohibited on any of our vacation rental properties. 

Where can I find information about Travel Safety? 

If you are seeking travel safety information, please visit http://www.visitstpeteclearwater.com/info/current-travel-safety-information.